Thank you for purchasing TENGFLY products(here refers OEM brands manufactured by Tengfly and Tengfly branding products together). All new TENGFLY products come with a warranty term provided by us against defects in materials and workmanship from the original date of purchase from an authorized distributor(together refers to Tengfly’s customers and their authorized resellers). All TENGFLY products sold as "refurbished", "reconditioned", or "factory renewed" are covered by a  warranty term provided by us against defects in materials and workmanship from the original date of purchase from an authorized agent.

1. Limited Warranty Conditions

The limited warranty is provided to the original owner only and is not transferable. Proof of purchase will be required for any limited warranty on TENGFLY products. TENGFLY warranty covers only those defects which arise as a result of normal use of the product, and do not apply to any product: (1) which has been repaired or altered unless done or approved by TENGFLY or TENGFLY’s authorized distributors, (2) which has not been maintained in accordance with instructions provided by TENGFLY or TENGFLY’s authorized distributors, (3) which has been altered or damaged by accident; (4) which has been subjected  other than in accordance with the product instructions.

2. Limited Warranty Coverage

Within a period of time identified below from the date of purchase, if TENGFLY receives notice of defect (from Tengfly’s customers)in any TENGFLY product which is covered by Tengfly's warranty, Tengfly shall either repair or replace the defective product, at Tengfly's opinion. Tengfly  have obligation to repair or replace until the customer returns the defective product to Tengfly’s customer service center according to the Warranty Procedure in below.

 Tengfly Product Duration of Limited Warranty

According different productsm, Tengfly provide different warrenty term,Please refer to actually warrenty.

3. Warranty Procedure

For the duration of the warranty period, Tengfly will replace or repair defective products. If a product is suspected of being defective, local distributors (Tengfly’s Customers who bought the products from Tengfly) should gather this reported unit one by one monthly,And fill the diagnosis form provided by Tengfly and then send all the filled diagnosis forms back to Tengfly’s service center at info@tengflyfashion.com, A after-sale service representative will check whether all the reported units are under Tengfly’s warranty and then the local distributor sends back the confirmed monthly warrantable units together in a courier parcel(DHL/UPS for reference). Tengfly’s after-sale service engineer will authorize the exchange or repair of the defective item. Products must be shipped in the original or comparable packaging with shipping and insurance charges prepaid on local distributors?own account. While, Tengfly will send back the repaired or exchanged units back to the local distributor with shipping and insurance charges on Tengfly’s account.

4. Limitation of Warranty

Neither Tengfly or its third party suppliers make any other warranty or condition of any kind whether expressed or implied, with respect to the Tengfly products, and specifically disclaim the implied warranties or conditions of merchantability, satisfactory quality, and fitness for a particular purpose.

5. Limitation of Liability

Except for the limited obligations specifically set forth in this warranty statement, in no event shall Tengfly or its third party suppliers be liable for direct, indirect, special, incidental, or consequential damages, whether based on contract, tort, or any other legal theory and whether advised of the possibilities of such damages.